Let me provide the list of references I share with those teaching business/technical writing:
1. Hairston. (1981). Not All Errors Are Created Equal: Nonacademic Readers in the Professions Respond to Lapses in Usage. College English<http://www.ncte.org/journals/ce>, 43, 794-806.
2. Connors & Lunsford. (1988). Frequency of Formal Errors in Current College Writing, or Ma and Pa Kettle Do Research. College Composition and Communication<http://www.ncte.org/cccc/ccc>, 39, 395-409.
3. Leonard & Gilsdorf. (1990). Language in Change: Academics’ and Executives’ Perceptions of Usage Errors. Journal of Business Communication<http://job.sagepub.com/>, 27, 137-158.
4. Seshadri & Theye. (2000). Professionals and Professors: Substance or Style? Business Communication Quarterly<http://bcq.sagepub.com/>, 64, 9-23.
5. Beason. (2001). Ethos and Error: How Business People React to Errors. College Composition and Communication<http://www.ncte.org/cccc/ccc>, 53, 33-64.
6. Lunsford & Lunsford. (2008). Mistakes Are a Fact of Life: A National Comparative Study.College Composition and Communication<http://www.ncte.org/cccc/ccc>, 59, 781-806.
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